hôtel-le-président: business process digitization
4-star hotel in Sherbrooke, Canada, Hôtel Le Président hired NPM for multiple projects: marketing campaigns, website design and business processes digitization.
Why use check list and complex calendar systems to clean hotel rooms?
In 2015, NPM implemented a custom property management system. Since then, the housekeeping staff uses tablets to see what rooms need to be cleaned and maintenance team can also rely on this web application to see which AC needs maintenance, or when does the guarantee expire for the television in room 232.
As a result, the management team can track more easily what has been done and what needs to be done. The thing they like the most is that they can do this from anywhere.